Job Opening: Executive Director, Hartford Land Bank

The Hartford Land Bank is looking for an inaugural Executive Director. Candidates should apply through indeed: https://www.indeed.com/job/executive-director-fbfd3b74c7f865fc.

Job Posting: Finance Assistant, New York State Homes and Community Renewal

Finance Assistant

Position in: Albany, NY

New York State Homes and Community Renewal (HCR) fosters the creation and preservation of high quality affordable housing, while working strategically to revitalize neighborhoods and communities throughout the Empire State.  Under the leadership of Governor Andrew M. Cuomo and Commissioner RuthAnne Visnauskas, HCR is a vibrant, innovative agency that integrates and leverages New York State’s housing resources.  We have offices in New York City, Albany, Buffalo and Syracuse, and employ a diverse workforce of professionals who are hard-working and committed to serving low and moderate income families.  Our mission is far reaching, encompassing single and multifamily housing finance, home improvement, rent regulation, housing subsidies, and community development.  We partner regularly with a variety of public and private stakeholders. 

Achieving this mission requires a wide range of skills and backgrounds in public policy, administration, real estate, architecture, finance, law and many other areas of expertise.  We seek to provide a workplace environment that is productive, flexible, accountable, ethical and caring.  Our employees are empowered to make a difference where they live and work. We offer competitive pay and a comprehensive benefits package, including paid leave, health, dental, vision, retirement and family-friendly policies. 

 HCR’s Mission and Goals:

·      Partner to improve and preserve New York State’s homes and communities

·      Finance and leverage resources to create and preserve safe, decent and affordable housing for the States low-moderate income individuals and families

·      Support the revitalization and economic growth of the State’s destressed communities and neighborhoods

·      Increase compliance with rent laws and regulations in order to protect the legal rights and obligations of tenants and owners: and

·      Proactively enforce rent regulations and identify potential fraud.

 New York State Homes and Community Renewal (NYSHCR) consists of all the major housing and community renewal agencies of New York State, which were recently merged and integrated under a single management structure. 

The Office of Professional Services (OPS)is responsible for all administrative and support services, including Human Resources, Communications and Public Information, Legal Affairs, Fair Housing, Policy Development, Competitive Procurement and Contract Management, Fiscal Planning, Accounting and Treasury Services, Facilities and Building Management Services, Internal Audit, Project Management and Information Technology Services. OPS values professionals that enjoy working in a fast‐paced environment and who have the skills required to effectively plan, direct, and coordinate HCR’s wide array of support services. 

Position Summary: A Finance Assistant is needed to aid the various program units in the administration of various activities.  Reporting primarily to the Finance Manager, the Finance Assistant will assist the Financial Operations, Accounting Operations, and Programmatic Payment, and Mortgage Servicing units with daily operations and tracking activities.  This person will assist with HTFC accounts payable and receivable; both front end and back end processing of programmatic payments; tracking and processing of mortgage servicing invoices and payments; and data entry into various systems managed by the Corporation.The starting salary for the Finance Assistant is $48,857.

Duties:Under the direction of the Senior Finance Assistant, the Finance Assistant will:

·      Aid in the processing of programmatic payments for both the programmatic payment processing unit and the financial operations  

·      Provide additional support for invoicing and payment process.

·      Filing and scanning of finance related documents on a daily basis including but not limited to paymentfiles, warrants, supporting documentation.

·      Assist in the processing of routine check deposits.

·      Entering required information into various systems including but not limited to the Statewide Financial System (SFS), various internal agency systems, SharePoint systems, and external programmatic systems

·      Assisting with daily banking reports and accounts payable

·      Processing supply requisitions on a monthly basis.

·      Other duties as assigned

This job description is not intended to be all inclusive and employee will be expected to perform other reasonably related duties as assigned.

Minimum Qualifications and Desired Skills:

 ·      Advanced Excel and Word

·      Accounts Payable/Receivable Experience

·      Familiarity with SharePoint systems

·      Ability to multi-task in a fast-paced environment

 What we offer: 

·      Exciting opportunity to be part of New York’s resurgence to greatness;

·      Extensive benefits package including paid leave, excellent health, dental, vision and retirement benefits; 

·      Promotional opportunity for dedicated professionals. 

TO APPLY, please send resume and cover letter to: HTFCJobs@nyshcr.org

Please include the name of the position that you are applying for in the subject line.

 New York State is an Equal Opportunity Employer (EOE)

Job Posting: Community Developer, New York State Homes and Community Renewal

Community Developer

Position in: Albany, NY

New York State Homes and Community Renewal (HCR) fosters the creation and preservation of high-quality affordable housing, while working strategically to revitalize neighborhoods and communities throughout the Empire State. Under the leadership of Governor Andrew M. Cuomo and Commissioner RuthAnne Visnauskas, HCR is a vibrant, innovative agency that integrates and leverages New York State’s housing resources. We have offices in New York City, Albany, Buffalo and Syracuse, and employ a diverse workforce of professionals who are hard-working and committed to serving low- and moderate-income families. Our mission is far reaching, encompassing single and multifamily housing finance, home improvement, rent regulation, housing subsidies, and community development. We partner regularly with a variety of public and private stakeholders. 

 Achieving this mission requires a wide range of skills and backgrounds in public policy, administration, real estate, architecture, finance, law and many other areas of expertise. We seek to provide a workplace environment that is productive, flexible, accountable, ethical and caring. Our employees are empowered to make a difference where they live and work. We offer competitive pay and a comprehensive benefits package, including paid leave, health, dental, vision, retirement and family-friendly policies. 

 HCR’s Mission and Goals:

·      Partner to improve and preserve New York State’s homes and communities

·      Finance and leverage resources to create and preserve safe, decent and affordable housing for the States low-moderate income individuals and families

·      Support the revitalization and economic growth of the State’s destressed communities and neighborhoods

·      Increase compliance with rent laws and regulations to protect the legal rights and obligations of tenants and owners: and

·      Proactively enforce rent regulations and identify potential fraud.

New York State Homes and Community Renewal (NYSHCR) consists of all the major housing and community renewal agencies of New York State, which were recently merged and integrated under a single management structure. 

 The Office of Community Renewal (OCR)is one of four program offices within NYSHCR. The OCR’s mission is to administer a combination of State and Federal funding resources to develop or support programs that provide decent housing, a suitable living environment, and expand economic opportunities for low and moderate-income persons.

 Position Summary:The position will support Office of Community Renewal grants in addition to other subsidy programs that facilitate the creation and preservation of affordable housing. The estimated starting salary is $57,880, based on qualifications and relevant experience. 

Duties:Under the general Office of Community Renewal Senior Staff, the Community Developer provides support in the review and administration of grant projects and affordable housing development projects. 

• Carry out routine office activities such as answering and routing phone calls, copying, transcription, filing, data entry, handling incoming and outgoing e-mail, and mail, and other tasks as needed.

• Draft memos, correspondence, reports, manuals, presentations or other documents as needed.

• Provide database recordkeeping and reporting support.

•  Understand and articulate program rules and regulations.

•  Assist in providing and directing technical assistance to eligible Program applicants and grantees to ensure comprehension of program regulations, requirements, and the application and award processes.

•  Assist with review and scoring of all Program-related applications and assist with award notification/declination process, and other grant administration correspondence.

•  Assist with due diligence review and underwriting grants and loans, including pro forma development

•  Assist with review and processing of all Program-related payment requests and contracts.

• Attend, participate, conduct presentations and/or assist with preparation for community development meetings, conferences, webinars and workshops.

• Special projects and general Program-related support and assistance, as needed.

This position requires occasional travel. Amount of travel varies throughout the year. 

This job description is not intended to be all inclusive and employee will be expected to perform other reasonably related duties as assigned.

Minimum Qualifications and Desired Skills:

·      Bachelor's degree in humanities or business field plus two (2) years of work experience in grants, project management or real estate finance position. Comparable, relevant work experience will be considered;

• Affinity toward technology;

• Understanding of how to work effectively in and with diverse communities;

• Demonstrated experience performing administrative duties with speed and accuracy without immediate and constant supervision;

• Demonstrated understanding of real estate finance through coursework or work experience;

• Ability to communicate effectively both orally and in writing with attention to detail and professionalism in all communications;

• Knowledge of Internet and ability to research and retrieve information;

• Well organized and self-motivated with ability to work under pressure, while prioritizing and managing multiple tasks;

• Database management, database navigation experience;

• Comprehensive experience with Microsoft Office. Specifically: Word, Excel, and Access.

Instructions for Applicants:

Applicants must include a cover letter and resume for review.Resumes not accompanied by a cover letter will be deemed incomplete and will not be considered.

Applicant must describe in a cover letter how the applicant meets the minimum qualifications, and how the work experienced outlined in the accompanying resume relates to the available position. Applicant are also encouraged to use the cover letter as an opportunity to identify specific skills, including knowledge of software or database systems that may be useful for this position.

What we offer: 

·      Exciting opportunity to be part of New York’s resurgence to greatness;

·      Extensive benefits package including paid leave, excellent health, dental, vision and retirement benefits; 

·      Promotional opportunity for dedicated professionals. 

TO APPLY, please send resume and cover letter:HTFCJobs@nyshcr.org

Please include the name of the position that you are applying for in the subject line.

 New York State is an Equal Opportunity Employer (EOE)

Job Opening: Special Assistant, New York State Homes and Community Renewal

 Special Assistant

Position in: Albany, NY

 New York State Homes and Community Renewal (HCR) fosters the creation and preservation of high-quality affordable housing, while working strategically to revitalize neighborhoods and communities throughout the Empire State. Under the leadership of Governor Andrew M. Cuomo and Commissioner RuthAnne Visnauskas, HCR is a vibrant, innovative agency that integrates and leverages New York State’s housing resources. We have offices in New York City, Albany, Buffalo and Syracuse, and employ a diverse workforce of professionals who are hard-working and committed to serving low- and moderate-income families. Our mission is far reaching, encompassing single and multifamily housing finance, home improvement, rent regulation, housing subsidies, and community development. We partner regularly with a variety of public and private stakeholders. 

 Achieving this mission requires a wide range of skills and backgrounds in public policy, administration, real estate, architecture, finance, law and many other areas of expertise. We seek to provide a workplace environment that is productive, flexible, accountable, ethical and caring. Our employees are empowered to make a difference where they live and work. We offer competitive pay and a comprehensive benefits package, including paid leave, health, dental, vision, retirement and family-friendly policies. 

 HCR’s Mission and Goals:

·      Partner to improve and preserve New York State’s homes and communities

·      Finance and leverage resources to create and preserve safe, decent and affordable housing for the States low-moderate income individuals and families

·      Support the revitalization and economic growth of the State’s destressed communities and neighborhoods

·      Increase compliance with rent laws and regulations to protect the legal rights and obligations of tenants and owners: and

·      Proactively enforce rent regulations and identify potential fraud.

 New York State Homes and Community Renewal (NYSHCR) consists of all the major housing and community renewal agencies of New York State, which were recently merged and integrated under a single management structure. 

 The Office of Community Renewal (OCR)is one of four program offices within NYSHCR. The OCR’s mission is to administer a combination of State and Federal funding resources to develop or support programs that provide decent housing, a suitable living environment, and expand economic opportunities for low and moderate-income persons.

 Position Summary:OCR is seeking a team member to fill a unique new role as a Special Assistant that provides support for OCR programs and office operations. The Special Assistant will be responsible for data management, preparation of reports and advanced administrative tasks.

Duties:Under the general direction of the President or OCR senior staff members, the Special Assistant will: 

•   Manage data by monitoring accuracy and timeliness of updates in databases.

•  Prepare reports as needed and prepare templates for common reporting needs.

• Review and prepare data from multiple sources to prepare consolidated reports and spreadsheets.

•  Prepare and edit fillable forms.

• Serve as a liaison with agency IT resources for online applications and other technology needs.

•  Draft memos, correspondence, narrative reports, procedural manuals, written instructions, presentations, informational flyers or other documents as needed.

•  Special projects and general office-related support and assistance as needed.

•  Carry out routine office activities such as answering and routing phone calls, copying, transcription, filing, data entry, handling incoming and outgoing e-mail, and mail, and other tasks as needed.

This job description is not intended to be all inclusive and employee will be expected to perform other reasonably related duties as assigned.

Minimum Qualifications and Desired Skills:

The ideal candidate for this position will be a highly organized problem solver and excellent writer. The candidate will have an affinity toward technology, ease in learning new software and natural attention to detail.

 ·      Bachelor's degree in humanities or business field plus two (2) years of work experience in housing, grants or project management position. Candidates with significant work experience and the required data management skills will be considered. 

·      Demonstrated experience performing administrative duties with speed and accuracy without immediate and constant supervision;

• Ability to communicate effectively both orally and in writing with attention to detail and professionalism in all communications;

• Knowledge of Internet and ability to research and retrieve information;

• Data management, database navigation experience;

• Experience with reporting software such as Crystal Reports and building SQL expressions and formulas;

• Ability to distill data into graphic formats such as informational brochures, infographics and presentations;

• Experience with desktop publishing software, designing informational brochures or infographics;

• Comprehensive experience with Microsoft Office. Specifically: Word, Excel, and Access.

 Instructions for Applicants:

Applicants must include a cover letter and resume for review.Resumes not accompanied by a cover letter will be deemed incomplete and will not be considered.

 Applicant must describe in a cover letter how the applicant meets the minimum qualifications, and how the work experienced outlined in the accompanying resume relates to the available position. Applicant are also encouraged to use the cover letter as an opportunity to identify specific skills, including knowledge of software or database systems that may be useful for this position.

What we offer: 

·      Exciting opportunity to be part of New York’s resurgence to greatness;

·      Extensive benefits package including paid leave, excellent health, dental, vision and retirement benefits; 

·      Promotional opportunity for dedicated professionals. 

TO APPLY, please send resume and cover letter:HTFCJobs@nyshcr.org

Please include the name of the position that you are applying for in the subject line.

 New York State is an Equal Opportunity Employer (EOE)

Job Opening: Towns of Durham & Middlefield Town Planner

Towns of Durham & Middlefield

Town Planner

The Towns of Durham and Middlefield, CT are seeking a full-time Town Planner. This position will offer a unique, professional opportunity to engage in planning for two communities that jointly provide various critical municipal functions. The Towns work collaboratively on many projects and have shared the services of the same consulting planner for over 20 years. They are now interested in retaining the services of a full-time professional planner.Durham and Middlefield are rural, bedroom communities that have exciting growth potential. The position provides full medical and retirement benefits. Salary Range $75,000 - $85,000 based on qualifications and experience.

Qualifications: This position requires a Master’s Degree in Planning or a related degree from an accredited college or program; and have experience in Planning or Community Development, or any equivalent combination of education, training and work experience. Certification or working toward certification by the American Institute of Certified Planners (AICP) is required.  

Application Process:SendApplication, Resume and Cover Letter to First Selectman, Town of Durham, P.O. Box 428, Durham, CT 06422 or by email to: jlehet@townofdurhamct.org  

 Application Deadline:August 30, 2019 

 For detailed information regarding the position and to obtain an application visit the Durham town website, www.townofdurhamct.org

 AA/EOE/ADA

Job Opening: Urban and Regional Planner/Community Development Consultant

Urban and Regional Planner/Community Development Consultant

 Who we are:  Thoma Development Consultants is a respected community development and planning firm based in Cortland, NY.  We’ve served municipal customers throughout the Central New York, Southern Tier, and Finger Lakes Regions since 1980.  Thoma provides a full range of community development services from initial planning, to funding, and project implementation.  Our goal is to work with our customers long-term to create real and lasting change in Upstate New York communities.  Thoma provides a flexible and supportive working environment and follows a strengths-based management style.  More information regarding our company can be found at www.thomadevelopment.com.

 What We Need:  Thoma is now seeking a highly motivated self-starter to join our team of dedicated individuals and assist us in growing our planning services.  The Urban Planner/Community Development Consultant must be proficient working as both a team member and a team leader to implement planning projects for our municipal customers.  This position may also include grant preparation, grant administration, and the provision of other community development services for our customers.  

 The successful applicant should have experience in managing planning projects, including project implementation, public participation techniques, and zoning standards.  Preference will be given to candidates that are AICP Certified, but entry-level candidates will be considered.  Experience with municipal grant writing, including preparation of NYS Consolidated Funding Applications and/or Community Development Block Grants is also preferred.  Excellent written, verbal, and interpersonal communication skills are required.  Salary will be dependent on qualifications and experience. 

 How to Join Our Team:  Please send a cover letter and resume, including anticipated salary range, to: Thoma Development Consultants, 34 Tompkins Street, Cortland, NY 13045 or by email to TDC@thomadevelopment.com.  Thoma Development is an Equal Opportunity Employer.

Job Opening: Planner, Laberge Group

IMMEDIATE OPENING

PLANNER 

JOB DESCRIPTION

Laberge Group is looking to add an experienced Planner to our expanding team! We work with a variety of municipalities to create custom comprehensive plans, update existing plans, and improve communities throughout New York. We specialize in public outreach and engagement, revitalization efforts, community planning, with a focus on implementation. This individual will work collaboratively with our team to assist with a wide range of municipal clients, as well as assist with a wide variety of planning documents.

ESSENTIAL FUNCTIONS

The following duties are typical of the position, but are not all encompassing:

·       Perform basic research and analytical tasks

·       Prepare maps and graphics

·       Assist in writing a variety of planning documents (i.e.; revitalization strategies, comprehensive plans, feasibility studies, streetscapes)

·       Create presentation materials

·       Attend public meetings, facilitate focus groups and stakeholder meetings

·       Attend client meetings, take notes, and respond to technical questions as needed

·       Establish & maintain positive relationships with co-workers, support and build others on the team and across disciplines/offices

·       Be responsive to others and share information to improve efficiency and help others achieve goals; listen and engage in productive and critical debate

·       Suggest new ideas and processes; stay informed of developments in practice areas; view obstacles as opportunities

JOB REQUIREMENTS

·       Bachelors degree in Community, Regional or Urban Planning or a related field from an accredited university, or commensurate combination of education and experience required. Masters preferred. 

·       Excellent technical writing and computer skills are required.  

·       Must be accomplished in the management of multiple projects with excellent presentation, verbal and written communication skills. 

·       Ability to work as a member of a team

·       Ability to work on multiple projects in different phases at the same time

·       Ability to work in fast-paced environment and meet project deadlines

·       Strong knowledge of Microsoft Office, Word and Excel required.

·       Experience Adobe Creative Suite and ESRI ArcGIS software preferred.

·       Excellent work ethic. 

 Salary or hourly rate will be based on experience.

 The position is based in Albany, NY.

 Interested candidates must submit a cover letter, resume and salary requirements to: Laberge Group, 4 Computer Dr. Albany, NY or e-mail hr@labergegroup.com.  

 ABOUT THE COMPANY

Laberge Group, an Equal Opportunity Employer, has provided quality Engineering, Survey, Planning and Architectural services to government and private sector clients throughout New York for over 50 years. Visit our website at www.LabergeGroup.com  

Job Opening: Community Planner in Glens Falls

Community Planner

The Chazen Companies is actively looking for a planner to join our team.  This position will support our growing community planning practice. Our work is diverse and includes bicycle/pedestrian planning, recreation planning, comprehensive and local area plans as well as hamlet revitalization and economic development related activities. 

The preferred individual will have strong writing and graphic communication skills and demonstrated experience in supporting and/or leading public engagement exercises.  Skills or experience in performing technical analysis such as demographics, market analysis or statistics is also desired. The ability to work independently and collaboratively and a keen understand the design process are also essential  

A working knowledge of SEQRA/NEPA and the local land use approval process is a benefit. We are looking for a planner who can communicate (written and verbally), has a strong technical aptitude, is intuitive and wants to crush it 

Requirements:Bachelor’s in planning, urban design, landscape architecture or a related field required; Masters preferred.   Zero to four (4)years’ experience, excellent technical writing and computer skills are required. Proficiency in GIS, Google Sketch-up, Photoshop or other communication graphics is preferred.  

The Chazen Companies is an employee-owned multi-disciplinary firm with deep technical expertise in engineering, surveying, environmental, planning and landscape architecture services throughout our NY offices in Poughkeepsie, Troy, Queensbury, White Plains and Nashville and Chattanooga TN. Celebrating more than 70 years of stellar service, we continue our tradition of focus on creating effective, long-term partnerships and delivering world class levels of performance for our clients.

We are regularly recognized by our employees as a Best Place to Work and consistently win workplace excellence awards.  We offer competitive compensation and a comprehensive benefits program including training, professional development, membership in professional associations and much more. All our offices provide employees with a relaxed, collegial and professional working atmosphere.

The Chazen Companies is an Equal Opportunity Employer 

Job Opening: Town of Danby, Planner

The Town of Danby, New York is currently accepting applications for a full-time Planner to manage all aspects of its planning office in this small but rapidly growing town in the Finger Lakes Region in central New York State. The town’s Planner is relied upon to:

·    Assist the Town Board, Planning Board, Board of Zoning Appeals, and Conservation Advisory Council

·    Prepare and coordinate the preparation of plans to guide and manage the Town’s growth, community development and environmental protection.

·    Receive and review various development review applications and coordinate needed board reviews (site plan, subdivision, special permit), including review of environmental assessment forms.

·    Interpret the Zoning Ordinance and make related determinations, in close coordination with the Code and Zoning Enforcement Officer

·    Review (and sometimes prepare) environmental assessment forms

·    Assist the town with planning-related grant applications and managing grant-funded projects.

Danby is a small, still mostly rural town of 3500 residents, but it is faced with growth pressures due to its location just south of Ithaca, home to both Cornell University and Ithaca College. The educational institutions, the Ithaca urban area and the beautiful natural setting make this area a cultural and environmental magnet. Danby is mostly formerly agricultural, and much in need of planning for its future. Its residents value the town’s rural character and wish to avoid a future in which it is lost. At the same time, it is recognized that much that draws people together in community is missing. The town seeks to undertake an open and participatory process to explore its options for shaping a future that builds on and protects its assets while changing into a new and even better place. The town’s Planner will play a key role in helping the town reposition itself. This will be challenging work, making good use of planning skills and the ability to work collaboratively, while enjoying the excellent quality of life this area offers.

The successful applicant must meet the minimum requirements of this civil service position, but Danby hopes to attract a planner with more than the minimum municipal level planning experience, especially with managing a small office; coordination with multiple boards; thoughtful approaches to problems and planning; and the administration of development review and zoning administration processes. Danby’s small community and strong desire to improve its planning and zoning provide a great opportunity for the right Planner to thrive. Knowledge of New York State planning-related laws, environmental review regulations, local government and related processes are preferred. Must possess a bachelor’s degree in planning or a related field plus one year’s experience, or a master’s degree in planning.

This is a full-time, salaried professional position. Salary range $63,000 to $70,000 annually, commensurate with experience. Excellent benefits (health, dental, and participation in the NY State & Local Retirement System). This will be a provisional appointment subject to a civil service exam administered through the Tompkins County Department of Human Resources. To apply, visit the Tompkins County Human Resources website (www.tompkinscivilservice.org/civilservice/vacancies) to complete the online application and to upload a resume and cover letter regarding your interest in working for the Town of Danby. Please feel free to also upload writing samples or other professional works through the county website. Online applications must be fully completed by Friday, August 16, 2019. Questions about this posting may be emailed to the Town Supervisor at supervisor@townofdanbyny.org.

Job Opening: La Group, Senior Planner

The LA Group is seeking a senior planner with experience in community and regional planning to lead a staff of planners working in a tech-oriented multi-disciplinary planning and design firm.

The qualified candidate must have experience in the management of personnel, marketing of client services, preparing project proposals, management of clients and contracts, management of sub consultant teams, and maintaining budgets and schedules. Experience working in a multi-disciplinary firm is desired.

Additional experience desired for this position includes knowledge of the NYS Capital Region, grant writing, facilitation of community outreach, development of community and regional plans, LWRP planning and implementation, recreation planning, drafting of local laws and zoning ordinances, transportation planning, economic analysis, and SEQRA review.

The LA Group, recently recognized as a “Best Places to Work” is an award-winning, team-oriented multi-disciplinary planning and design firm with a national practice in federal work, a focus on state and municipal clients, community and regional planning, parks and recreation, athletic and educational facilities, and private development. The firm’s home office is located in the City of Saratoga Springs.

Qualified candidates submit resume to: Director of Human Resources, The LA Group, P.C. 40 Long Alley, Saratoga Springs, NY 12866 or via email to: msterling@thelagroup. The LA Group is an EOE/M/F/D/V.

Job Opening: The Housing Assistance Program of Essex County, Inc, Landlord Ambassador

This position is funded through a two year grant to develop a preservation pipeline through landlord outreach to connect owners to available grant and financing opportunities, help owners understand and navigate the process of securing NYS financial assistance, stabilize at risk buildings, and to expand opportunities for acquisition of distressed multi-family housing stock. The Landlord ambassador will implement the program, perform outreach, and coordinate with HAPEC staff to reach successful outcomes. Read more here.